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C.A.T. Products, Inc. (RUN-RITE) Shipping and Return Policies
Shipping:
Your order will be prepared and ship within 1-3 business days from your date of purchase. Your selected shipping delivery time is in addition to this 1-3 day period.
For rush orders, please contact our customer support team at 1-800-872-8921 or info@run-rite.com.
Return Policy:
Unopened and unused product may be returned within 30 days of being shipped for a refund of the product cost less a 25% restocking fee. Shipping fees are non-refundable. Product must be shipped back to our warehouse at your cost. Before returning an item, please contact our customer support department at 1-800-872-8921 or info@run-rite.com for a return authorization. Product that is returned without obtaining a return authorization in advance may not be refunded.
Satisfaction Guarantee:
If after using our product you are unhappy for any reason, please contact our customer support team at 1-800-872-8921 or info@run-rite.com to discuss your concern. Refunds for product cost only will be decided upon on a case-by-case basis.
Proper Use Policy:
All Run-Rite products are intended for professional installation only. We are not responsible for improper or untrained use of our products.
Privacy Policy:
CLICK HERE to read our privacy policy.
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